Last Updated: June 2026
At Zaaa (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://zaaa.in/ (the “Website”) or make a purchase from us.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
When you visit our Website, place an order, register an account, subscribe to our newsletter, or contact us, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Details
- Payment Information
- Any information you voluntarily provide to us
Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Referral Source
- Date and Time of Visits
- Pages Viewed
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver purchased products
- Communicate regarding orders and customer support
- Verify and prevent fraudulent transactions
- Improve our products and services
- Enhance website functionality and user experience
- Send promotional offers, updates, and marketing communications (where permitted)
- Comply with legal obligations
3. Payment Information
We use third-party payment processors such as Razorpay to securely process payments.
We do not store your complete debit card, credit card, banking, or UPI credentials on our servers. Payment information is processed directly through secure payment gateway providers in accordance with their privacy and security standards.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Measure advertising effectiveness
- Enhance user experience
You may choose to disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.
5. Google Analytics
We use Google Analytics to understand how visitors interact with our Website.
Google Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Device information
- Location data (approximate)
- Referral sources
This information helps us improve our Website and customer experience.
6. Google Ads
We use Google Ads and related advertising services to promote our products and measure advertising performance.
Google may use cookies and similar technologies to display relevant advertisements based on your browsing behavior.
You can manage your Google advertising preferences through your Google account settings.
7. Sharing of Information
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment gateway providers
- Shipping and logistics partners
- Website hosting providers
- Analytics providers
- Legal or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Delete your personal information, subject to legal requirements
To exercise these rights, please contact us using the details provided below.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
We encourage users to review the privacy policies of any third-party websites they visit.
12. Children’s Privacy
Our Website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: help@zaaa.in
Phone: +91 82828 24442
Address: 713, Surat Digital Valley, Near VIP Circle, Mota Varachha Main Road, Surat, Gujarat 394105 India