Last Updated: June 2026

Welcome to Zaaa. These Terms & Conditions govern your use of our website, products, and services available through zaaa.in. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Zaaa is an online fashion and ethnic wear store offering clothing and related products through zaaa.in.

Throughout these Terms, the terms “we”, “our”, and “us” refer to Zaaa, while “you” and “your” refer to the user or customer accessing the website.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• All information provided by you is accurate and complete.

3. Products and Services

We strive to ensure that all product descriptions, images, pricing, and information displayed on the website are accurate.

However:

• Product colors may vary slightly due to screen settings and photography.
• Minor variations in fabric, embroidery, print, or design may occur.
• Product availability is subject to stock availability.

We reserve the right to modify, discontinue, or update any product without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR).

We reserve the right to:

• Change product prices at any time without prior notice.
• Correct pricing errors that may occur due to technical or human mistakes.
• Cancel orders placed with incorrect pricing and issue a refund if payment has already been made.

Applicable taxes will be charged as per Indian law.

5. Orders

When you place an order, you agree that:

• The information provided is accurate and complete.
• You are authorized to use the selected payment method.
• We may contact you for verification if required.

We reserve the right to refuse, cancel, or limit any order if:

• A product is unavailable.
• Fraudulent activity is suspected.
• Incorrect pricing or product information is displayed.
• Customer information is incomplete or inaccurate.

An order confirmation email does not guarantee acceptance of your order.

6. Payments

We accept payments through secure third-party payment gateways.

All payment transactions are processed securely.

We do not store your complete credit card, debit card, net banking, or UPI credentials on our servers.

Orders will be processed only after successful payment authorization.

7. Shipping and Delivery

We aim to dispatch orders within the estimated timelines mentioned on our website.

Delivery times are estimates only and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Natural disasters
• Other circumstances beyond our control

Zaaa shall not be liable for delays caused by third-party logistics providers.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy available on the website.

Customers are advised to review the policy before placing an order.

9. User Responsibilities

You agree not to:

• Use the website for unlawful activities.
• Submit false or misleading information.
• Attempt unauthorized access to the website or servers.
• Upload malicious software, viruses, or harmful code.
• Interfere with the operation or security of the website.

Violation of these Terms may result in suspension or termination of access to the website.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Images
• Product photographs
• Graphics
• Designs
• Text
• Website content

is the property of Zaaa and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in the Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by law, Zaaa shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the website
• Inability to use the website
• Product delays
• Technical issues
• Third-party service interruptions

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

13. Third-Party Links

The website may contain links to third-party websites for customer convenience.

We do not control or endorse such websites and are not responsible for their content, services, or privacy practices.

14. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will become effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.

16. Contact Information

Email: help@zaaa.in

Phone: +91 82828 24442

Address: 713, Surat Digital Valley, Near VIP Circle, Mota Varachha Main Road, Surat, Gujarat 394105 India